3D Printed Part Warranty
Comprehensive Limited One-Year Warranty
At Central 3D Printing LLC, we stand behind the durability and engineering of our products. This warranty ensures your 3D-printed items perform their intended function across all our official sales channels.
1. Coverage & Eligibility
We provide a free replacement for any 3D-printed item that fails to perform its intended function for up to one (1) year from the original date of purchase.
This warranty applies to all purchases made through:
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Our official website (Central3DPrinting.com)
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Etsy, Amazon, eBay, and any other authorized third-party marketplaces.
2. Requirements for Claim
To be eligible for a replacement, the following must be provided:
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Proof of Purchase: A valid order number or digital receipt from the marketplace where the item was bought.
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Evidence of Failure: A clear photograph or video showing the part is no longer serving its functional purpose.
3. Material-Specific Performance Clause
We utilize specialized materials to ensure your parts last. Please adhere to the following guidelines:
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Nylon & High-Temp Filaments: Parts printed in Nylon, Carbon Fiber-Nylon, or other high-temperature materials are engineered for superior heat resistance and mechanical strength. This warranty covers these parts against heat deformation up to their specific material's Heat Deflection Temperature (HDT).
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Standard Materials (e.g., PLA/PETG): Warranty claims for heat deformation on standard materials will be void if the part was subjected to environments exceeding 60°C (140°F), such as inside a closed vehicle or near an active heat source.
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Functional Intent: Warranty is valid only when the part is used for its intended mechanical application (e.g., appliance repair gears used within manufacturer specifications).
4. Exclusions
This warranty does not cover:
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Cosmetic Wear: Minor surface scratches, natural discoloration, or "layer line" aesthetics that do not impact function.
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Misuse or Modification: Damage resulting from improper installation, forced fitment, or third-party alterations.
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Lost or Stolen Items: We cannot replace items that are no longer in the customer’s possession.
5. How to Start a Replacement Process
Regardless of where you purchased your item, please contact us directly to initiate a claim:
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Website: Use the Contact Form at Central3DPrinting.com.
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Email: Support@Central3DPrinting.com
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Marketplace Messaging: You may also message us directly via Etsy or Amazon "Contact Seller" options.
Once your claim is approved, we will ship a replacement part to you at no additional cost.
